Privacy Policy

Chatbox AI (“we,” “our,” or “us”) is committed to protecting your privacy..

This privacy notice for Chatbox AI (“Company”, “Site”, “Website”, “Application”, “we”, “us”, or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

Access to our website can be done without the need to provide any information. If you decide to register and / or contract one of our plans you will need to provide us with some personal information.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

Definitions and Key Terms

Cookie: A small piece of data stored on your device by your web browser while browsing a website. Cookies are used for various purposes, including identifying your browser, performing analytics, remembering preferences (such as language or login details), and enhancing user experience.

Company (also referred to as “we,” “us,” or “our”): Refers to Chatbox AI.

Country: Refers to the jurisdiction in which Chatbox AI is based, in this case the United States.

Customer: Refers to the individual or legal entity (such as a company or organization) that signs up or subscribes to use the Chatbox AI’s Service for business or personal purposes.

Device: Any internet-connected device such as a smartphone, tablet, computer, or any other technology that can access the Service.

IP Address: A unique string of numbers assigned to each device connected to the Internet. It can sometimes be used to approximate the geographic location of a device.

Personnel: Individuals employed by or contracted to perform services on behalf of the Company.

Personal Data: Any information that relates to an identified or identifiable natural person (such as a name, IP address or email address)

Service: Refers to the functionality, products, applications, and services provided by Chatbox AI, including but not limited to access via the website and mobile application.

Third-Party Service Providers: Refers to external entities such as analytics providers, marketing partners, advertisers, and other organizations that may assist in delivering, promoting, or improving our services, and with whom personal data may be shared in accordance with this Policy.

Website: Refers to the official Chatbox AI website, accessible at chat-box.ai

You: The individual (data subject) who accesses or uses the Service, whether personally or on behalf of an organization, and whose personal data is processed under this Privacy Policy.

Information Collected

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. Unless you’re using the Free Access version, Chatbox AI requires users on a paid plan or free trial to provide some personal information (like an email address) to use the Chatbox AI products and services. The type of information we collect depends on how you interact with us, the options you choose, and the features you use. All personal information is provided by you voluntarily.

Payment Data. Our Payment provider may collect necessary payment data to process your payment if you make purchases.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Google account. If you choose to register this way, we will need to collect the necessary information.

Traffic Data. Chatbox AI may collect a variety of visitor data such as language preferences, IP addresses, browser settings, operating systems, date/time stamps, and clickstream data (collectively “Visitor Data”). Chatbox AI may use Visitor Data to compile traffic data about the types of visitors who use the Site. We may use Traffic Data to analyze Site traffic, but this information is not examined for Personal Information. We may also use Traffic Data to diagnose problems with our server, administer our Site, or display content according to your preferences.

Cookies. Chatbox AI may utilize the standard cookie functionality of popular browser applications and third-party providers, such as Google Analytics features, or implement cookies and tracking codes, enabling the retention of small data elements related to a visitor’s interaction with the Site or use of Applications through their chosen device. Chatbox AI does not capture Personal Information in cookies or use cookies to mine Personal Information. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.

How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time from your account settings.

To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.

With Whom We Share Your Personal Data

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

We may share your data with third-party providers (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. Examples of these third parties include, but are not limited to:

Payment Processors
Data Analytics Services
Ad Networks
APIs/SDKs providers

We also may need to share your personal information in the following situation:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Disclosures to Protect Us or Others

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

How Do We Handle Your Social Logins?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your Google login, Apple Login and more. When you choose to do this, we will receive certain profile information about you from Google or Apple. The profile information we receive may vary depending on the information you choose to make public on your Google or Apple account, but will often include your name and email address.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures

We have implemented all the necessary technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Just like any other website, we cannot guarantee the absolute security of the information collected, so you must collaborate and use common sense about the information shared at all times. You understand and acknowledge that, even after deletion, personal and non-personal information may remain visible in cache or if other users have copied or stored it.

Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

Review or Change the Information in Your Account

If you would at any time like to review or change the information in your account or terminate your account, you can:

Personal Data Controller

acts as the Data Controller, responsible for collecting, processing, and storing personal data in compliance with applicable data protection laws to ensure your privacy is protected.

Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. Any changes will be reflected on this page, along with the updated “Last updated” date. It is your responsibility to periodically review these legal terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised legal terms by your continued use of the Services after the date such revised legal terms are posted.

Last updated May 8th, 2025

Cookie Policy

This Cookie Policy explains how Chatbox AI (“Company”, “Site”, “Website”, “Application”, “we”, “us”, or “our”) uses cookies and similar technologies to recognize you when you visit our website at https://chat-box.ai (“Website”). It explains what these technologies are and why we use them.

What are cookies?

Cookies are small data files, enabling the retention of small data elements related to a visitor’s interaction with the Site or use of Applications through their chosen device. Cookies are widely used by websites in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

Why do we use cookies?

We use first and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to target the interests of our users to enhance the experience on our Online Services. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

The specific types of first- and third-party cookies served through our Website and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Website but are non-essential. However, without these cookies, certain functionality may become unavailable.

Where can I get additional information?

If you have any questions about our Privacy Policy or our Cookie Policy, please email us at [email protected]

Last updated June 8, 2025